2nd February 2026
Clunky integrations, manual workarounds and systems that don’t talk to each have no place in your gifting programs in 2026.
As a casino operator, you don’t have time for technology that doesn’t connect seamlessly to your existing set-up.
And your players won’t wait around for slow redemption processes, outdated user interfaces or generic gifts. They demand better.
That’s exactly what Gift & Go’s IGT ADVANTAGE and M5 integration delivers.
Seamless, automatic redemption processes, personalized for your players.
Most loyalty platforms force operators to choose between flexibility and integration. You either connect easily, with limited features, you get an advanced system that brings painful integration.
Months and months of development. Changes to workflows and set-ups. A whole new infrastructure for staff to navigate.
All too often, you’re still left with two separate systems that are connected, rather than a truly seamless gifting flow.
But Gift & Go is different.
Gift & Go:
It delivers a complete gifting ecosystem without months of development, all directly integrated – and taking advantage of – your current IGT set-up.
By integrating directly with the IGT M5 system, your player reward program can tap into all that data, all those touchpoints and all those automation options to streamline redemptions and transform the player gifting experience.
Effortless integration that means:
1. Players connect
Players insert their loyalty card into the slot machine (or login to their account on a mobile device)
2. Gift & Go & IGT sync
Gift & Go pulls player profile information directly from IGT Advantage – loyalty tier, point balance, reward eligibility, preferences. No lag. No loading screens.
3. Review, play & earn
Players can play to earn more points, tracking their progress in real-time on the IGT game screen
4. Instant redemption
When they want to redeem, players can check-out instantly via the IGT screen. They can:
5. Automated fulfilment
Gift & Go automatically pulls players delivery info directly from IGT ADVANTAGE and syncs with Amazon fulfilment, which handles all the shipping logistics. Points are automatically deducted from the player’s account, and they continue playing.
Your IGT infrastructure becomes the backbone of a fully automated gifting experience.
Players get unrivalled gift choice and the smoothest, easiest redemption process – without ever leaving the casino floor.
You get accurate, actionable reward data flowing directly into your CMS and a truly hands-on redemption process.
And Gift & Go handles the fulfillment automatically through Amazon.
No workarounds. No friction.
The entire flow – from card insertion to gift delivery – is automated, tracked, and optimized for speed and ease-of-use.
IGT + Gift & Go is the most advanced gifting flow in North America. It’s designed to deliver the speed, data accuracy, and automation that modern casino operators expect – all built on the IGT infrastructure you already trust.
From the power of in-machine gifting to the benefits of hyper-personalization, the deep integration and seamless connectivity sets the IGT + Gift & Go partnership apart.
Your casino gets a loyalty program that’s:
When casinos like Graton, MGM and Gila River integrate IGT with Gift & Go, they eliminate manual fulfilment, data reconciliation, and all inventory management. No more rain checks, no more wasted stock.
And they reduce friction, improve participation and increase coin-in. The IGT + Gift & Go gifting flow delivers:
If you’re running IGT ADVANTAGE and M5, you already have the foundation for a best-in-class gifting experience.
Gift & Go makes it real.
Seamless. Automated. Effective.
Book a demo today to see how Gift & Go already integrates with IGT at leading US casinos.
Gift & Go has announced the expansion of its strategic partnership with Konami Gaming, Inc., marked by a new long-term agreement to further deploy Gift & Go’s best-in-class technology into Konami’s SYNKROS® casino management system….
IGT + Gift & Go delivers a fully automated gifting flow inside IGT M5. Real-time earning, instant redemption, and seamless fulfillment. No manual work. No friction.
Keep players at the slots and boost engagement with in-machine gifting. Rewards are redeemed instantly, with millions of options delivered straight to their door. No lines, no stock, no hassle.