Leveraging AI to personalize player reward programs
8th January 2026AI is reshaping casino player rewards. From real-time trend insights to behaviour-based triggers, learn how personalized gifting drives engagement, loyalty, and repeat visits
1st April 2025
Gift&Go is proud to once again be recognized on the Financial Times FT 1000 list of Europe’s fastest-growing companies—for the third consecutive year!
The FT 1000 ranking, compiled by the Financial Times and Statista, celebrates European businesses with the highest compound annual growth rates in revenue. At Gift&Go, this recognition showcases our sustained commitment to innovation in casino player rewards, global trust, and operational excellence.
Only 12.5% of companies manage this feat for three consecutive years—a true testament to our continued momentum.
Our position on the Financial Times FT 1000 list stems from a year of innovation, scalability, and deep client partnerships.
Here’s how we made it happen:
In 2024, Gift&Go revolutionized casino player engagement with our Mobile Gifting Platform, empowering players to redeem gifts instantly via smartphone—whether they’re on the floor or not.
✅ Instant mobile redemption
✅ Off-floor engagement boosts
✅ Seamless integration with casino loyalty programs
Gift&Go’s in-machine gifting solution deepened its reach through integrations with IGT, Konami, Light & Wonder, and Everi, allowing:
Real-time gift selection
Seamless in-game shipping
Continuous player engagement without leaving the machine
Through AI-driven gifting personalization, Gift&Go clients are achieving:
📈 45% higher redemption rates for tailored offers
📈 20% increased player retention via mobile and in-machine programs
Personalized experiences mean greater loyalty and higher revenue.
In 2024, Gift&Go delivered over 1 million casino player gifts in partnership with:
Amazon Business
Best Buy
Incomm
Macy’s
Average delivery time? Just 1.7 days—keeping player excitement alive.
Our new analytics dashboard gives operators actionable insights, including:
Live campaign performance tracking
Gift category optimization
ESG-focused spend tracking for diversity initiatives
Casino marketing just got smarter.
Gift&Go’s work with Gila River Resorts & Casinos delivered measurable success:
🚀 500–600% increase in theoretical win during gift campaigns
📅 Transition from bi-monthly to monthly player rewards
🏠 Operational savings via direct-to-door gift fulfillment
📝 “My gift arrived before I got home from the casino!” — Real player feedback
Gift&Go’s third consecutive appearance on the Financial Times FT 1000 list validates that our technology is solving real challenges and creating better experiences across the gaming industry.
As we innovate further—with deeper AI, mobile-first rewards, and next-gen player engagement—we remain committed to:
Turning everyday moments into unforgettable reward experiences.
Our journey to the Financial Times FT 1000 list wouldn’t be possible without:
Our talented and visionary team
Our loyal and innovative clients
Our trusted partners and suppliers
Thank you for being part of our success. The best is yet to come!
📩 Email: sales@giftandgo.com
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AI is reshaping casino player rewards. From real-time trend insights to behaviour-based triggers, learn how personalized gifting drives engagement, loyalty, and repeat visits
Player loyalty is changing fast. Today’s players expect personalized, emotionally engaging rewards that go beyond the casino floor. Discover how modern loyalty programs – and platforms like Gift & Go – are redefining what it means to keep players coming back.
The Gift & Go team made a big impact at G2E 2025 in Las Vegas, showcasing our latest innovations in on-demand player rewards and exploring how digital transformation and personalization are shaping the future of gaming loyalty programs.