IGT + Gift & Go — The Most Advanced Gifting Flow in North America
2nd February 2026IGT + Gift & Go delivers a fully automated gifting flow inside IGT M5. Real-time earning, instant redemption, and seamless fulfillment. No manual work. No friction.
At Gift & Go, we’ve long been committed to developing strategic partnerships with the gaming industry’s leading providers. Partnerships that enhance best-in-class products, expand our gifting technology across the US, and transform the gifting experience for every casino player.
Now we’re thrilled to announce another long-term partnership with one of the industry’s biggest players, Konami Gaming Inc.
Our new partnership delivers the next-level of player gifting to casinos using Konami’s SYNKROS® casino management system. That’s over 730 sites around the world, from destination properties to luxury cruise ships.
With full integration into the SYNKROS system, Gift & Go can now be used effortlessly on the casino floor to deliver a seamless, on-demand gifting experience for players.
Casino marketing teams now have access to all the unrivaled benefits that Gift & Go’s state-of-the-art platform delivers, including:
And, coupled with the unbeatable data from SYNKROS, operators can see exactly which reward programs are effective and which gifts players want, boosting player satisfaction, increasing loyalty and transforming the experience for everyone.
Gift & Go’s direct integration into SYNKROS system gives casinos the ability to run on-demand gifting and reward programs directly on their casino floor.
There’s no waiting in line for reward redemption. No limited gift choice. No rain checks.
With the traditional costs and challenges of reward programs eliminated, it’s little wonder that Tom Soukup, senior vice president & chief systems product officer at Konami Gaming, Inc. said:
“The integration of Gift & Go into SYNKROS aligns with our commitment of integrating best of breed, innovative technology to benefit our casino customers and their guests.”
The insights to create trip-driving promotions, the flexibility to offer truly tailored rewards, and the freedom to choose relevant, instantly redeemable gifts on the True-Time Display™ screen are transforming casino gifting.
For casinos, Gift & Go’s integration with the SYNKROS system:
For players in Konami properties, it:
We’re currently rolling out the integration with Konami’s SYNKROS system, and expect target availability for new properties to be around Fall 2024.
But if you want to see Gift & Go in action before then and see how it could transform your player experiences:
IGT + Gift & Go delivers a fully automated gifting flow inside IGT M5. Real-time earning, instant redemption, and seamless fulfillment. No manual work. No friction.
Keep players at the slots and boost engagement with in-machine gifting. Rewards are redeemed instantly, with millions of options delivered straight to their door. No lines, no stock, no hassle.
AI is reshaping casino player rewards. From real-time trend insights to behaviour-based triggers, learn how personalized gifting drives engagement, loyalty, and repeat visits