We’re always looking for ways to make our state-of-the-art gifting software even better. To make sure it goes above and beyond, giving you the best possible experience when you’re running your customer acquisition and retention programmes.
Over the last few months, our teams have been hard at work behind the scenes, building and releasing exciting new features and making big changes to our platform.
Here are just some of the latest updates and upgrades we’ve released to enhance and streamline the Gift & Go experience.
New design, better performance
We’ve refreshed and re-designed the whole look and feel of our Gift & Go platform to make campaign creation quicker and easier.
Speed was one of our key driving forces. We know your teams are busy and we know how much they value efficiency.
That’s why we’ve made significant updates to our platform so that it’s now up to 15x faster than before.
With a new, clean design, it’s never been simpler to create promotional campaigns, select a range of amazing gifts to reward your customers, and build our own branded redemption micro-sites.
A super clear dashboard to provide instant, accurate insight
To support a faster, more streamlined approach to campaign creation, we’ve also updated your client dashboard with a new, effective look.
We took a step back and asked you exactly what you needed to see on your dashboard.
The result is a sleek, clean design that gives you an instant overview of all your promotions. With one click glance, the second you log in you’ll be able to see:
- Which promotions are running and how they’re performing
- A list of your recent orders
- Details on the most popular products in your campaigns
And you’ll be able to zero in on campaign information more quickly, with an easy-to-use drop down at the top of the dashboard that filters campaigns by date and/or type.
More items, more themes, more features
Since the start of 2021, we’ve released over 20 new features and updates to the Gift & Go platform. Every month, it gets bigger and better.
For example, we’ve added:
- More than 20,000 new items to the Gift & Go catalogue
- Dozens of new theme designs and customisation options for redemption microsites (for both standard and premium users)
- Several new inventory levels to help manage campaigns (currently this feature is only available to US organisations, but we’ll be rolling it out in the EU very shortly)
Those are just the tip of the iceberg.
We’re released some big, game-changing features recently too, including:
Promotion Request Forms
For those of you who run regular campaigns – and may use our custom API – our new promotion request forms (PRFs) have been a big hit. They let you get proactive with your promotional planning, sharing all the details of your upcoming campaigns with us in advance.
It means that our teams can give you dedicated support on product giveaways, marketing tips and custom builds – so that your campaign is as successful as possible.
Loyalty Points Store
If you run a loyalty or customer reward programme, you’ll know that finding the right software to support it is essential. Our new loyalty points store integrates seamlessly with your loyalty programmes, giving your members a simple, streamlined redemption experience that mirrors a typical ecommerce journey.
It means they can easily select and redeem the rewards they want, all designed to match your brand and connect effortlessly with your internal systems.
And we’re always looking for more ideas and requests from you
The Gift & Go platform is built to continually evolve, and our team is always eager to hear from our customers – our users – and learn what improvements we can make next.
Are there any new features you’d like us to develop?
Are there any processes that you think could be streamlined or reimagined?
Do you want to run a campaign that needs a specific look and feel, or a new, interactive redemption game?
Or is there a manual task you’re struggling with where we could develop a tool or system to help?
Whatever ideas or requests you have, we’d love to hear them.
Just get in touch here.
