Leveraging AI to personalize player reward programs
8th January 2026AI is reshaping casino player rewards. From real-time trend insights to behaviour-based triggers, learn how personalized gifting drives engagement, loyalty, and repeat visits
Managing real-time gifts and rewards just got a whole lot easier with Gift & Go, following the latest upgrade to our ‘My Account’ functionality.
It deploys new financial tools for all our clients, streamlining the way to review transactions, check pre-fund currency balances and review and download invoices.
Those features include:
It’s now quick and easy to view and download invoices directly in Gift & Go, without any need to connect to accounting software like Xero. You can view all your invoices right where you are, so you never need to leave the Gift & Go platform to check on your transaction history.
Your pre-fund balance is now updated in real-time as and when your orders come in, so you can see exactly how much is left (and how much is pending) with one simple view in your account.
When you’re managing multiple brands, multiple organisations and multiple campaigns around the world, you’ll likely have separate balances and funds for each. Gift & Go now makes sure it’s quick and simple to generate different invoices in multiple currencies, specific to the gifting and reward accounts you’re managing.
And lastly, with new streamlined instructions and guidance in ‘My Account’, it’s now easy to wire funds directly to your Gift & Go balance, giving you more freedom and flexibility with the way you manage your gifting and rewards program. It means you can quickly top-up your balance when you’re benefiting from a super successful campaign.
Our latest upgrade further streamlines real-time gifting management, making it easier than ever to automate your processes, enhance your rewards programmes and deliver a better experience for your players and customers.
See just how easy it is to use our gifting-on-demand software and discover the better way to say thank you.
AI is reshaping casino player rewards. From real-time trend insights to behaviour-based triggers, learn how personalized gifting drives engagement, loyalty, and repeat visits
Player loyalty is changing fast. Today’s players expect personalized, emotionally engaging rewards that go beyond the casino floor. Discover how modern loyalty programs – and platforms like Gift & Go – are redefining what it means to keep players coming back.
The Gift & Go team made a big impact at G2E 2025 in Las Vegas, showcasing our latest innovations in on-demand player rewards and exploring how digital transformation and personalization are shaping the future of gaming loyalty programs.